We faced this challenge with a major change management program. We developed leadership excellence programs, transformation modules and reality checks to help the new A1 brand in its transition. This change management program, called "Kundiologie" (“Customerology”), was nominated for the Austrian State Prize and was on the short list for the international German PR Award.
Awards
- The international German PR-Award 2011
Shortlist nomination in the category »change-, crisis- and conflict-communication« for the internal communikation concept »Kundiologie« - The Austrian State Award Public Relations 2011
Nomination for the internal communication concept »Kundiologie«
Involved areas of expertise
- KMS COACHING
Services
- Change management
- Leadership excellence programs
- Integration programs
Client
A1 Telekom Austria
Industry
Media & telecommunications
Project
Change management
Year
since 2008
Close details
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