We worked with the management to develop leadership and communication guidelines based on the new brand values. In addition to reflecting on behaviors, the workshop demonstrated the new writing style for internal and external use in a catchy way and actively illustrated the defined integration process for new employees.


Involved areas of expertise



  • Brand academy
  • Brand and employee training
  • Rhetoric training




Sport, Luxury & lifestyle





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Positioning and implementation

The British lifestyle brand Bench worked with us to translate rapid growth and short-term success into a long-term brand management strategy.

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A1 Telekom Austria

Change management

A1 Telekom Austria was formed in July 2010 through the merger of Telekom Austria, the nation’s largest telecommunications service provider, and A1 mobilkom, Austria’s largest mobile communication provider. When two national giants merge, what needs to be done to get all managers and employees on board? What is involved in bringing out this shared cultural transformation?

Close details KMS COACHING


Sales training sessions for area sales managers

DYNAFIT is the leading manufacturer of skiing equipment. »Approaching sales as a combination of brand and strategy« was the main theme of the sales training session organized for the company’s area sales managers.

Close details KMS COACHING
Presseportal Erste Bank Presseportal Erste Bank Presseportal Erste Bank

Erste Bank

Marketing communication, customer experience and complaint management

With the Sparkasse savings banks, Erste Bank is one of Austria’s largest and most venerable banking groups. Founded as »Erste österreichische Spar-Casse« in 1819, it now plays a major role in the financial development of Austria and Central Europe. It combines the customer benefits of the regional savings banks with the security and strength of a major international bank.

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O2 Germany

Training sessions/workshops

When it comes to competitive markets like mobile communications, customers compare more than just prices and services. Frequently, they also evaluate the people representing the brand – namely, the salespeople. We regularly conduct training sessions for Business Sales, Consumer Sales and Customer Service employees at o2, one of Germany’s largest mobile communications providers.

Close details KMS COACHING